Terms of service

1. Overview This website is operated by Nova Cart. By visiting, browsing, or purchasing from this website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree, please do not use this website.

2. Online Store Terms By using this store, you confirm that you are of legal age to enter into a binding agreement in your jurisdiction and that the information you provide when placing an order is accurate and complete. You agree to use this website only for lawful purposes.

3. Products & Product Information Nova Cart aims to provide accurate product descriptions, images, dimensions, and pricing. However, because our products are made from natural wood and may be handcrafted, natural variations in grain, tone, colour, pattern, dimensions, and handcrafted detailing may occur from piece to piece. These natural variations are an inherent characteristic of real wood products and should not automatically be considered defects.

4. Prices & Availability Product prices and availability are subject to change without notice where permitted by applicable law. All orders are subject to availability. Prices displayed at checkout are inclusive of any applicable adjustments shown at that time.

5. Orders Nova Cart reserves the right to review, refuse, or cancel any order where reasonably necessary, including in cases of stock unavailability, pricing or listing errors, suspected fraudulent activity, invalid customer information, or other legitimate operational reasons. If an order has been paid and is subsequently cancelled by Nova Cart, any applicable refund will be handled in accordance with our refund process.

6. Shipping & Delivery Nova Cart currently ships to customers in the United States and United Kingdom. Orders are fulfilled from Pakistan. For full shipping details including estimated delivery times and customs information, please visit our Shipping Information page or review our Shipping Policy.

7. Customs, Duties & Taxes Orders fulfilled internationally may be subject to customs duties, import taxes, VAT, brokerage charges, or other local fees depending on the destination country. Where applicable, these charges are the responsibility of the recipient unless otherwise required by applicable law. Nova Cart does not control charges imposed by customs authorities, government agencies, or third-party carriers.

8. Returns & Refunds Returns and refunds are governed by Nova Cart's Returns & Refunds Policy. Please visit our Returns & Refunds page for full details. Nothing in these Terms of Service creates return or refund conditions that conflict with that policy.

9. Accuracy of Information Nova Cart aims to keep all website content accurate and up to date. However, occasional errors, omissions, or outdated information may occur. Nova Cart does not warrant that product descriptions, pricing, availability, or other content on this website is always error-free or complete.

10. Prohibited Uses You agree not to use this website or its content to: engage in any unlawful activity; commit fraud or submit false information; attempt to gain unauthorised access to any part of the website or its systems; transmit malicious code or interfere with website security or functionality; scrape or harvest data in a manner that disrupts service; or infringe the intellectual property rights of Nova Cart or any third party.

11. Intellectual Property Nova Cart's branding, logo, original website content, product photography, graphics, and other original materials are the property of Nova Cart and may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission, except as permitted by applicable law.

12. Third-Party Services & Links This website may use or link to third-party services including payment providers, delivery carriers, apps, or external websites. These third parties operate under their own terms and privacy policies. Nova Cart is not responsible for the content, practices, or policies of third-party services.

13. Disclaimer & Limitation of Liability To the extent permitted by applicable law, Nova Cart's liability for any claim arising from use of this website or purchase of products is limited to the amount paid for the relevant order. Nothing in these Terms of Service excludes or limits any rights you may have under applicable consumer protection legislation that cannot be excluded or limited by law.

14. Changes to These Terms Nova Cart may update these Terms of Service from time to time. Updated terms will be published on this website. Continued use of the website after changes are published constitutes acceptance of the revised terms.

15. Contact If you have any questions about these Terms of Service, please contact us at help@mynovacart.store or visit our Contact Us page.